Data Protection Policy

777db's Privacy Policy

Your personal information is completely safe with us. This policy explains in detail how 777db collects, uses, and keeps your data secure.

This privacy policy ("Policy") applies from the moment you use the 777db platform. Continuing to use the website means you have accepted all terms of this Policy. This Policy may be updated from time to time; we recommend reviewing it regularly.

1

Introduction & Scope

777db ("we", "our", "platform") provides a safe and reliable online entertainment service for players in Bangladesh. Protecting your privacy is one of our highest priorities.

This Policy explains what personal information we collect, why we collect it, how we use it, and what steps we take to keep your information secure. It applies to the 777db website, mobile interface, and all related services.

This Policy applies only to users who are 21 years of age or older. If you do not agree with any part of this Policy, please refrain from using the platform.

2

What Information We Collect

To operate the 777db service properly, we may collect the following types of information:

2.1 Information You Provide Directly

When you create an account or use our services, you voluntarily provide the following information:

  • Full name and date of birth (for age verification)
  • Email address and mobile number
  • Payment details for deposits and withdrawals (bKash, Nagad, Rocket, Upay, or bank account number)
  • Documents required for identity verification
  • Messages and information you provide when contacting our support team

2.2 Automatically Collected Information

When you use the platform, our system automatically collects certain technical information:

  • IP address and device type
  • Browser type and version
  • Access time, date, and session duration
  • Website navigation patterns and page visit logs
  • Information collected through cookies and similar tracking technologies

2.3 Transaction-Related Information

Any financial activity on your account — deposits, withdrawals, bonus claims, or betting history — is securely stored in our system. This is used to resolve account disputes and ensure responsible gaming.

3

Purpose of Data Use

777db uses collected information only for specific and legitimate purposes. Those purposes are detailed below:

  • Account management and service delivery: Information is used to create, verify, and keep your account secure.
  • Identity verification (KYC): Managing the identity verification process to prevent fraud and verify age.
  • Processing financial transactions: Securely completing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer.
  • Customer support: To help resolve your questions, complaints, or issues.
  • Security and fraud prevention: To detect unusual activity and ensure account security.
  • Responsible gaming: To identify excessive gambling tendencies and provide relevant support.
  • Meeting legal obligations: Retaining information necessary to comply with applicable laws and regulations.
  • Service improvement: Analyzing user experience to improve the quality of the platform.
4

Sharing Information with Third Parties

777db never sells your personal information or transfers it to third parties for commercial purposes. However, information may need to be shared in certain circumstances:

4.1 Service Provider Partners

We work with trusted service providers for tasks such as payment processing, technical infrastructure, and identity verification. These partners may only use the information for their designated tasks and are bound by confidentiality agreements with us.

4.2 Legal Authorities

If disclosure is legally required by a court order, government directive, or applicable law, we may disclose information. In such cases, we will disclose only the minimum amount of information required.

4.3 Business Transfers

If there is a change to 777db's business structure in the future (such as a merger or acquisition), user information may be transferred to the relevant party — however, the terms of this Policy will remain in effect.

5

Data Security Measures

777db uses industry-standard technology to ensure the security of your information. Our security framework includes:

  • SSL Encryption: All data transmissions are secured with SSL technology, preventing unauthorized access by third parties.
  • Data Encryption: Stored sensitive information, particularly financial data and identity documents, is held using strong encryption methods.
  • Access Controls: Only authorized staff may access user information for specific, necessary purposes.
  • Security Audits: Our systems undergo regular security reviews.
  • Firewalls and Intrusion Detection: Automated systems are active to identify unusual activity.

It should be noted that no data transmission over the internet can be guaranteed to be completely secure. We take every precaution, but we also ask that you keep your account password confidential and do not share it with anyone.

6

Cookies & Tracking Technologies

777db uses cookies and similar technologies on its website. These are small data files stored in your browser that improve the functionality of the website.

6.1 Types of Cookies

  • Essential cookies: Indispensable for maintaining login sessions and security.
  • Functional cookies: To remember your preferences and settings.
  • Analytics cookies: To gather statistics for understanding platform usage.

6.2 Managing Cookies

You can disable cookies through your browser settings. However, this may limit some features of the platform and affect your user experience.

7

Data Retention Period

777db retains your information only for as long as necessary. Generally:

  • Account information: While the account is active and for a defined period after closure as required by legal obligations.
  • Financial transaction information: For a period sufficient to meet legal requirements and resolve disputes.
  • Support conversations: For a limited period after issue resolution, for the purpose of improving service quality.
  • Analytics data: Generally in anonymized form, used for platform improvement.

Upon a request to delete your account, some information may be retained for a defined period due to legal obligations. Once that period ends, the information will be securely deleted.

8

Your Rights & Controls

As a 777db user, you have several important rights over your own information:

8.1 Right of Access

You can find out at any time what information we hold about you. To view this information, you will need to contact our support team and complete identity verification.

8.2 Right to Rectification

If any of your information is incorrect or incomplete, you may request that it be corrected. Some information can be edited directly in account settings; others require assistance from support.

8.3 Right to Erasure

In certain circumstances, you may request deletion of your account and associated information. However, if there are legal obligations or ongoing disputes, some information must be retained for a defined period.

8.4 Right to Object to Processing

You may withdraw your consent to marketing communications at any time. To do so, contact support or make changes in your account settings.

8.5 Right to Data Portability

Where technically feasible, we can provide your information to you in a standard format upon request.

To exercise the above rights, email us at [email protected]. Once identity verification is complete, we will respond as quickly as possible.

9

Privacy of Minors

777db is for users aged 21 and over only. We do not intentionally collect any information from minors. If we learn that information from a minor has been collected, we will immediately delete that information and close the associated account.

If you believe a minor is using our platform, please notify our support team.

10

International Data Transfers

777db primarily serves players in Bangladesh. However, the technical infrastructure supporting the service may operate on servers located in various countries. In such cases, we ensure that:

  • Data transfers are always completed through encrypted channels.
  • Third-party server providers are required to adhere to privacy standards equivalent to this Policy.
  • No compromise is made on data security, regardless of where the information is stored.
11

Policy Changes & Updates

777db reserves the right to modify this privacy policy as needed. When changes occur:

  • The updated policy will be published on this page.
  • For significant changes, notice may be given via your registered email or on the platform.
  • Continuing to use the platform after changes have been made will be considered acceptance of the updated Policy.

We therefore recommend that you visit this page regularly and read the latest version of the Policy.

12

Other Important Matters

12.1 Links to Third-Party Websites

Our platform may occasionally reference external websites. 777db is not responsible for the privacy policies of those external sites. We recommend reading their respective policies before visiting those sites.

12.2 Social Media & Third-Party Logins

If you create an account or log in through a third party, that party's privacy policy will also apply. 777db has no control over how those third parties use your information.

12.3 Security Breach Notification

If a data security breach occurs that could significantly affect your rights, we will notify you and the relevant authorities as quickly as possible in accordance with applicable law.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact our support team — we provide assistance 24/7 in both Bengali and English.

Live Chat
Log in to the platform and use the live chat option — available 24/7.
Email Support
[email protected]

For more information, visit our FAQ page or About Us page.